Dec 5, 2020
We’ve all experienced the frustration of having to wade through layers of automated phone prompts trying to get through to a customer service rep or had to wait weeks for a technician to come out—and even then you have to block a half day window. In this episode, Dave Whitehead discusses how this model can look...
Nov 20, 2020
It’s been said that teaching is selling. In this episode, Dave Whitehead talks about the art of teaching and selling with Laura Stento, Senior Sales Manager. Laura talks about the work she does to help customers solve their challenges and the importance of providing value first.
Nov 6, 2020
Whether in engineering or business, Dr. Ed Schweitzer, a prolific inventor and founder of Schweitzer Engineering Laboratories, always encourages going back to first principles. In this episode, Dave Whitehead talks with Dr. Schweitzer about how creativity, innovation, business and economies thrive in a free, flat, fair,...
Oct 23, 2020
Did you know that the power system can reconfigure itself when a fault occurs, and that it can automatically adjust line voltage so that the energy delivered to your house is just right? Did you know that adding wind and solar power to the grid can make it less reliable? Join Dave Whitehead as he talks with automation...
Oct 9, 2020
Often in the wake of a blackout, the focus is on what caused the power to go out, but we seldom hear how utilities get the power back on. In this episode, Dave Whitehead talks with Bill Cook, a power system expert with more than four decades of experience, about how he worked operations team at San Diego Gas & Electric...